Faq

Log into your account and click the “My Account / Order Status” link in the upper right corner of the page to see the current status. You will also receive an e-mail as soon as your order is being prepared for shipment. This e-mail will include your tracking number and an estimated shipping date. If you do not receive a confirmation email, please check your junk mail/spam folder. If you cannot find any confirmation at all, please email customer service at ity@gmail.com, there is a chance you may have an error in your order information.

As a matter of fact we do. We can custom print t-shirts, up to size 4X. It does take a few extra days for custom shirts to be made, so we ask that you allow 10 business days for us to fill a special order. Please send an email to customer service prior to placing your order for further instruction. ity@gmail.com

Yes, most of it. Our men's sizing is very accurate to American standard sizing. Any t-shirt size chart or sweatpants size chart on google is comparable to our garment measurements. Our men's t-shirts are classified as “modern fit” which is slightly slimmer than an old school t-shirt. The women's t-shirts run small, and they are form fitting. We recommend getting one size larger than you would normally purchase if you don't like it too fit so snugly. The women's hoodies are shorter, meant to sit at the waist, not at the hip. All men's hoodies are true to size, they are made slightly larger than a shirt, because they are meant to be worn in place of a jacket, over other clothing of the same corresponding size.

Sometimes we have order delays with merchandise when it sells faster than we anticipated or when our garment suppliers have delays in getting our orders to us. We try very hard to prevent this and make sure everything is always on hand and ready to ship. We are not able to send out backorder notifications, so if you think its taking too long, or your tracking number hasn't updated, please don't hesitate to shoot us an email and see what's going on with your order. We will always have an answer for you. Send an email to customer service. ity@gmail.com

Our goal is to have your order packaged, sent to the post office, and it is on its way to you within 3 business days of you placing your order. This does not include weekends or holidays. Orders placed Friday, Saturday or Sunday will start processing Monday morning. Orders can be delayed by merchandise that is still in production or if we have delays from our suppliers.

Definitely! Merchandise delivery and the contest entries are two completely separate processes. When you place your order on our website, the moment you click submit and the money is taken from your payment method, two things happen: 1 Your dream car giveaway contest entries are transmitted to Marden-Kane, the sweepstakes administrator located in New York 2 Your merchandise choices are transmitted to our warehouse in Utah, where our awesome employees will gather your gear and mail it to you.

Please send an email to customer service, ity@gmail.com if you need to change any sizes, colors, choices, etc on any order you have placed in the last 24 hours. If your order has already been prepared for packaging and shipment, you will need to follow the exchange processes. Please see the Returns/Exchanges page for more information. Remember we can only exchange or add to your order. We cannot cancel items. Please include your name and order number in your email correspondence.

Please contact customer service immediately. Send an email to ity@gmail.com. Please include the correct address, your order number and your name in the email. If you catch the mistake within 24 hours, we can usually correct it before your initial shipment is sent, so send the email the moment you discover the error. If your package has already shipped, please follow the tracking number and let customer service know when the tracking status says the package is being returned or if the package was delivered to the incorrect address. We will take it from there. There is no problem fixing the order, but we cannot monitor every order to make sure its delivered to you safely, we may need a little help from you. :)

Don't panic! We've got this! Send an email to customer service (ity@gmail.com) that states your complete address, including any apartment number that should be on there. We will update that order invoice to show the correct address, so we can ship it right back out again as soon as we receive the package back in our warehouse. The post office usually takes about 3-5 business days to actually process the return, and then a few days to send it back to us. Please allow 10 business days for us to receive it from the date that the tracking status shows it is undeliverable and being returned.

Log into your account and click the “My Account / Order Status” link in the upper right corner of the page to see previous orders you have placed. Click on the order you are inquiring about to see your order status. Ensure that the expected shipping date has passed. Input your tracking number at the USPS.com website to get an update of its location. If your tracking number says your package was delivered, please contact customer service at ity@gmail.com Be sure to include your order number and your name in the email.

We ship almost all orders in one shipment, we rarely if ever, split up orders. One exception to this is the garage banners, those are usually shipped in a long shipping tube, and we all know there's not much of anything else that will fit in that tube, so the banner could be separated from your order, but it is generally notated in writing on the invoice included with your shipments. If you are missing anything in your order, please contact customer service via e-mail for assistance. ity@gmail.com . we might use two print on demand companies. ***

Unfortunately, at this time we do not offer pick up.

Once the giveaway has ended we send all the entries to our sweepstakes company who conducts a computer random drawing. This process usually takes 2-5 business days before we receive the Winners Name. Once we receive the Winners name we announce it on our website and all of our social media channels.

Unfortunately, at this time we only ship in the usa only ***

Please see our Terms & Conditions for complete details regarding our return policy.

No**** sales tax included.

Click the “My Account / Order Status” link at the top right hand side of our site to print invoices. When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.