All sales are final. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company. We cannot tamper with the entries for the Flawless Gang Giveaway. Any questions or inquiries regarding our refund policy please contact us at firstname.lastname@example.org or text/call customer service
Unfortunately we do not exchange any Face Masks, Neck Gaiters, boxer, socks or underwear products due to hygiene and safety.
We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping back and forth for the new product. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund. Contest entries cannot be altered or rescinded.
Domestic Exchanges: There is a $5 re-shipping fee for the exchange.
Canada Exchanges: There is a $20.00 re-shipping fee for the exchange.
Damaged/ Defective Items:
Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to email@example.com.
Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.
Customer is responsible for all shipping costs.
Shipping address for exchanges:
6224 Richmond ave
Houston, Tx 77057